The EXPERIENCE
The EXPERIENCE
WHITE GLOVE SERVICE
WHITE GLOVE SERVICE
White glove service is The Index standard. Enjoy one to one service with our team of dedicated cigar experts as they guide you through Australia's largest range of cigars with exceptional service every step of the way.
EXCEPTIONAL PRODUCTS
EXCEPTIONAL PRODUCTS
Explore a range of products exclusive to the in-person The Index experience, including one-of-a-kind masterpiece humidors designed by Daniel Marshall adorned with diamonds and precious stones.
THE INDEX GIFT CARDS
THE INDEX GIFT CARDS
Give the gift of life's purest pleasures with The Index gift vouchers. Valid for 3 years and exclusively available to be redeemed instore or by telephone orders.
THE CLIENT FORM
THE CLIENT FORM
The Index client form allows us to keep a record of your purchases, the cigars you enjoyed and the ones you want to buy again. Our team of cigar experts are able to make a personalised list of recommendations to suit your personal taste.
COLLECTION X
COLLECTION X
Enjoy access to exceptional cigars including Reserva and Gran Reserva releases from our Founders' personal collection, and the opportunity to rest and age your cigars in our world class storage - The Index's walk-in humidor.
COMPLIMENTARY AT EVERY VISIT
COMPLIMENTARY AT EVERY VISIT
Enjoy complimentary beverages including coffee made in house by our barista trained staff and indulge in The Index signature chocolate, specially crafted for enjoyment at The Index Maison.
The EXPERIENCE
The EXPERIENCE
CLICK & COLLECT
CLICK & COLLECT
Short on time? Complete your purchase online and select click & collect at checkout and our dedicated team will have your order ready for collection at The Index Maison same day.
SECURE & FAST CHECKOUT
SECURE & FAST CHECKOUT
Purchase with confidence knowing your personal details are secured through our fast checkout process. The Index makes it easy to get the cigars you love and enjoy safely and quickly.
DISCREET PACKAGING
All online orders are packed with discreet external packaging to ensure your delivery arrives to you safely without drawing attention to the contents inside the box.
SHIP WITH BOVEDA
Select add on humidity control at checkout to protect your cigars while they are transit to you. Our dedicated team will pack your order with an 8gram Boveda pouch to ensure all cigars remain in optimal condition while they are on their way to you.
EXPERT ADVISE AT YOUR FINGERTIPS
EXPERT ADVISE AT YOUR FINGERTIPS
The Index team of dedicated cigar experts are ready to assist you via phone or email with their personalised recommendations, tailored to suit your personal taste and preferences.
How can we help you?
WHEREVER YOU ARE, OUR CIGAR EXPERTS AT THE INDEX ARE READY TO ASSIST YOU.
WHEREVER YOU ARE, OUR CIGAR EXPERTS AT THE INDEX ARE READY TO ASSIST YOU.